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FAQ

Frequently Asked Questions

Answers on prices, timelines, ownership and how we work with clients in India and overseas.

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General Questions

Where are you based? Do you work internationally?+
We are based in Satellite, Ahmedabad, and work with clients across India and in Australia, the USA, the UK, New Zealand and the UAE. Overseas projects run over Zoom, Slack, WhatsApp and email.
How do I get started?+
Book a free 30-minute call through our contact form, email info@digitalwebmania.com, or call or WhatsApp +91-8155883039. After the call we send a written proposal within 2 to 3 business days.
What makes Digital Web Mania different from other Indian digital agencies?+
Our reports lead with calls, WhatsApp clicks and form fills, so you can see what the work brings in. New WordPress sites are built on a light custom theme, and you own every account, file and line of code from day one.
Do you have a minimum project size?+
WordPress business websites start at ₹25,000 and SEO retainers at ₹12,000 a month. Smaller jobs, such as a logo, start at ₹8,000. We work with startups as well as established businesses.

Website Design & Development

How long does a website take to build?+
A Starter website of up to 6 pages takes 3 to 4 weeks from kickoff to launch. Larger sites usually take 4 to 6 weeks and complex projects 8 to 10 weeks. Your proposal sets out the timeline and milestones before any work begins.
Will I be able to update my website myself?+
Yes. Our business websites are built on WordPress or Shopify, so your team can edit pages without a developer. After launch we give you a training walkthrough and 30 days of support.
Do you use Elementor, Divi, or other page builders?+
We do not use them on new builds. New WordPress sites are built on a light custom theme with the block editor and ACF, which keeps pages fast on mobile and easy for your staff to edit. If your existing Elementor site works well, we can maintain it as it is.
Do you provide copywriting?+
Yes, as an add-on service. We work with specialist web copywriters who write for search and for enquiries. Homepage copy starts from ₹8,000.

SEO & Marketing

How long before I see SEO results?+
Early improvements usually show within 2 to 3 months, and growth in organic traffic becomes clear at 4 to 6 months. Results tend to build further from around month 8, so we suggest allowing at least six months before judging the work. We do not promise specific rankings.
Do you do black-hat or grey-hat SEO?+
No. All our SEO follows Google's Search Essentials and spam policies. Shortcuts that break those policies put a site at risk, so we do not use them.
Do you mark up Google or Meta ad spend budgets?+
No. We charge a flat management fee, and your full ad budget is paid directly to Google or Meta. We do not add a margin to your ad spend.

Pricing & Payments

Are there hidden fees?+
No. Your proposal lists every cost. The only extras are third-party services such as hosting or premium plugins, and we tell you about these before you commit.
What is the payment schedule?+
Website projects are billed 50% upfront and 50% on launch. SEO and marketing retainers are billed monthly in advance. We accept bank transfer, credit card, UPI and Razorpay.
Are retainer contracts monthly or annual?+
All retainers run month to month with 30 days' notice to cancel. We do not ask for annual contracts.

Working With Us From Australia, the UK or USA

Is it safe to outsource web design or SEO to India?+
Yes, if the agency works transparently. We agree scope and price in writing, show progress on a staging site, keep every account in your name and take a deposit with the balance on launch, so you are never paying for work you have not seen.
How do you handle the time difference?+
We work 10 AM to 7 PM IST, Monday to Friday. That overlaps with the Australian afternoon and the UK morning, and we book early or late calls for US clients. Messages are answered within one working day.
Will you sign an NDA or work white-label for my agency?+
Yes. We sign NDAs on request and work white-label for agencies, under your brand and inside your project tools, without contacting your clients.
Do I own the website, content and ad accounts?+
Yes. Your domain, hosting, code, content, analytics and ad accounts stay in your name. We are added as users and hand over everything at the end of a project.
Which currencies and payment methods do you accept?+
International clients are quoted in USD and pay by international bank transfer or card. Indian clients can pay in INR by bank transfer, UPI, card or Razorpay.

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We reply within one working day, Monday to Friday, 10 AM to 7 PM IST.

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