Help Centre

Frequently Asked Questions

Everything you need to know about working with Digital Web Mania.

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General Questions

Where are you based? Do you work internationally?+
Digital Web Mania is based in Ahmedabad, Gujarat, India. We work with clients in Australia, USA, UK, New Zealand, UAE, and more — communicating via Zoom, Slack, WhatsApp, and email across all time zones.
How do I get started?+
Book a free 30-minute strategy call via our contact form, email info@digitalwebmania.com, or call/WhatsApp +91-8155883039. We'll discuss your goals and send a detailed proposal within 2–3 business days.
What makes Digital Web Mania different from other Indian digital agencies?+
Three core differences: (1) We focus on business outcomes — every decision is tied to measurable results. (2) We never use page builders or templated sites — everything is custom built. (3) Our 98% client retention rate speaks for itself.
Do you have a minimum project size?+
Our minimum project value is ₹15,000 for web design and ₹12,000/month for SEO retainers. We work with startups and established enterprises alike.

Website Design & Development

How long does a website take to build?+
A typical website takes 4–6 weeks from kickoff to launch. Complex projects may take 8–10 weeks. We provide a detailed timeline with milestones in your proposal before any work begins.
Will I be able to update my website myself?+
Yes. All our websites are built on WordPress or Shopify, designed for non-technical users. We provide a training walkthrough after launch and support for your first 30 days.
Do you use Elementor, Divi, or other page builders?+
Never. We build fully custom WordPress themes from scratch using clean, well-documented code. Page builders create slow, bloated websites with security vulnerabilities and lock you into their ecosystem.
Do you provide copywriting?+
Yes — copywriting is available as an add-on service. We work with specialist web copywriters who understand conversion-focused, SEO-optimised writing. Prices start from ₹8,000 for homepage copy.

SEO & Marketing

How long before I see SEO results?+
Initial improvements are visible within 2–3 months. Significant organic traffic growth becomes clear at 4–6 months. The real compounding ROI kicks in from month 8 onwards. SEO is a long-term investment.
Do you do black-hat or grey-hat SEO?+
Never. All our SEO is 100% white-hat, E-E-A-T compliant, and follows Google's Webmaster Guidelines. We've never had a client penalised by a Google algorithm update.
Do you mark up Google or Meta ad spend budgets?+
No — we charge a flat management fee only. Your entire ad budget goes directly to Google or Meta. This aligns our incentives with your ROI, not your spend volume.

Pricing & Payments

Are there hidden fees?+
Never. Your proposal includes every cost. The only additional costs are third-party services like hosting or premium plugins — which we always inform you about in advance.
What is the payment schedule?+
Website projects: 50% deposit to begin, 50% on launch. SEO/marketing retainers are billed monthly in advance. We accept bank transfer, credit card, UPI, and Razorpay.
Are retainer contracts monthly or annual?+
All retainer services are month-to-month with 30 days notice to cancel. We don't lock you into annual contracts — we'd rather earn your business through results every single month.

Working With Us From Australia, the UK or USA

Is it safe to outsource web design or SEO to India?+
Yes, if the agency works transparently. We agree scope and price in writing, show progress on a staging site, keep every account in your name and take a deposit with the balance on launch, so you are never paying for work you have not seen.
How do you handle the time difference?+
We work 9 AM to 6 PM IST, Monday to Saturday. That overlaps with the Australian afternoon and the UK morning, and we book early or late calls for US clients. Most questions are answered within 4 business hours.
Will you sign an NDA or work white-label for my agency?+
Yes. We sign NDAs on request and work white-label for agencies, under your brand and inside your project tools, without contacting your clients.
Do I own the website, content and ad accounts?+
Yes. Your domain, hosting, code, content, analytics and ad accounts stay in your name. We are added as users and hand over everything at the end of a project.
Which currencies and payment methods do you accept?+
International clients are quoted in USD and pay by international bank transfer or card. Indian clients can pay in INR by bank transfer, UPI, card or Razorpay.

Still Have Questions?

Our team responds within 4 business hours. Happy to answer any specific questions about your project.